1. Network: monitoring network performance, maintain, configure and replace network equipments
2. VOIP: issue, setup, manage the VOIP phone system.
3. Support:
   • Support Head Office which is in different location.
   • Delivery support at maintenance/ remodeling/ upgrade
4. Hardware:
   • Solve outage and replace detective hardware
   • Contact User service/ IT helpdesk on defective hardware
   • Check and maintain label printers, barcode printers, peripherals
   • Check and maintain office equipment: printers, photocopier, fax…..
   • General check on desktop and infrastructure
   • Maintain data center (servers, UPS, PaBX, network devices)
5. Data backup
   • Change backup tapes according to data backup procedure
   • Transfer tapes to Head Office for off-site storage
6. Suppliers
   • Order consumable suppliers (paper, ribbons, printer cartridges, batteries…)
   • Manage stock of consumable suppliers.
7. System and application:

• Support daily business process, trouble should and advise solution
• Work with AS400 ERP, database and Microsoft product.
• Programming / developing new apps
• Roll out applications

1. Education

• Required

Degree in computer science, automatic control and other related fields;

Strong skills and experience without IT diploma is also acceptable

• Desired

MSCE, CCNA certified is preferred but not a must.

1. Experience

• 3-5 years in company IT department experience or meets equivalent skill requirements

1. Knowledge of:

• Basic network technology
• General knowledge of Microsoft Office Products , Windows2000 AD,  MS Exchange
• Microsoft Exchange server
• Microsoft SQL
• Good sense of company information security.

1. Skills and Abilities

• Good command of English both reading and writing.
• Good time & conflict management skills, multi-task processing ability.
• Manage our fixed asset and set up safety stock.
• Ability to work in different locations